Shipping & Taxes

At OIO | NYD, we aim to make the experience simple, transparent, and consistent for every customer — wherever they are in the world.

Our goal: clean pricing, no hidden fees, and clarity from beginning to end.

Please note shipping and fulfilment locations may vary.

📦 Processing & Fulfillment Times

Every item is created on demand to reduce waste.

Fulfillment time: 1–3 business days
Fulfillment begins immediately after the order is placed
Your order is then shipped from one of our fulfilment facilities closest to your region

This model supports conscious production and keeps overstock to zero.

🚚 Delivery Estimates by Region

Actual delivery times may vary based on location, customs, and local carrier processing.

United States
3–6 business days after fulfillment

Canada
2–5 business days after fulfillment

United Kingdom
2–4 business days after fulfillment

Europe (EU)
2–3 business days after fulfillment

Brazil
3–5 business days after fulfillment

Japan
2–4 business days after fulfillment

Australia & New Zealand
5–10 business days after fulfillment

Worldwide (other regions)
6–20 business days after fulfillment

Note: These are carrier-provided estimates, not guarantees.

📮 Multiple Shipments

OIO | NYD products may ship in separate packages depending on:

regional fulfillment centers
product category
availability

This is normal, and tracking will be provided for each shipment at no extra cost.

💸 Taxes, Customs & Duties

OIO | NYD follows Shopify’s automated tax system for global compliance.

Sales Tax / VAT

Sales tax is calculated automatically in the U.S. and Canada where required.
VAT is automatically applied for customers in the EU and UK.
Prices shown on the site already include region-adjusted expectations for tax-inclusive markets.

Customs & Import Duties

Some countries apply their own customs charges based on local regulations.
These fees, if applied, are the responsibility of the customer.

Most major regions (US, EU, UK, Canada, Australia, Japan, Brazil) rarely charge duties for single-item apparel orders — but this can vary.

🌱 Commitment to Quality & Improvement

We continuously work to:

expand ethical fulfillment locations
improve shipping speed and reliability
reduce environmental impact
enhance the customer experience globally

As the brand grows, we will update regional fulfillment partners to minimize shipping distance and reduce carbon footprint.

In Summary

✔ Region-adjusted pricing for fairness
✔ Automated taxes/VAT handled through Shopify
✔ Conscious, on-demand manufacturing
✔ Transparent timelines and responsible logistics

If you have questions about shipping or taxes, we’re here to help:
support@oio-nyd.com